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Business shoppers shunning physical stores for supply purchases says report

Businesses are abandoning UK high streets when buying some supplies, according to a report from e-commerce agency PushON.

The agency surveyed 500 business decision makers across the UK, finding that 78 per cent are more inclined to buy shop online for business supplies instead of going to a physical store. Four fifths of those said that speed and convenience were the deciding factors in their choice.

PushON managing director Sam Rutley says: “Key decision makers and those with purchasing responsibilities in businesses are nearly always short of time and looking for processes and proficiencies to free some up. Why would they take time out of their day to travel to an often out-of-town stationery store to pick up supplies, for example, when an office manager could purchase these in just a few minutes via a few clicks?

Some sectors still benefit from having physical stores, however. Fewer than half (43 per cent) of respondents would buy office furniture online, with most preferring to visit a physical store. However, 49 per cent say they might consider buying expensive furniture online if retailers provided more information.

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