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Natural Health Apothecary opens in West London

Wellbeing brand Zen Maitri is opening a new Natural Health Apothecary this week, on London’s Turnham Green Terrace, marking the culmination of an international project.

The Natural Health Apothecary is seeking to bring a touch of Bali to the UK, with bespoke herbal products made to order, a range of classes, and natural health consultations, along with a retail space. The venture is a collaboration between Zen Resort Bali, a holistic Ayurvedic wellness resort in Bali, and Maitri Health, a natural health store in Streatham, London.

“We strive to ground each of our products with science,” says co-founder and pharmacist Krishan Dhokia. “Zen Maitri calls upon years of accumulated experience and expertise to recommend the best combination of products and treatments to our clients. We want to embrace the merits of traditional approaches to wellness alongside modern medicine.”

The centrepiece of the interior is a herbal apothecary offer. Positioned at the back of the store, it provides a prominent but intimate space for consultation.

Little shelf labelling is used in the store, with products instead colour-coded and arranged by themes. The strategy reflects that the brand’s concept of natural health involves personal exploration – customers are encouraged to explore by themselves and ask questions to learn more.

The centre has been designed by Mieky Van Delst, a Dutch designer based in Bali, along with an in-house branding team based in Mumbai. The project has evolved since the brand secured its London site, after architectural advice revealed that it would be possible to remove a rear interior wall and open a basement store space into a treatment studio.

Interior elements – including shelves, light fixtures, counters, flooring, and a hand-carved umbrella stand – have been designed and handcrafted in Bali and then shipped to the UK.

“Turnham Green Terrace was an obvious choice because of its status as a hub for independent, community-aligned businesses,” says Dhokia. “We can’t wait to serve the Chiswick community by delivering the highest quality customer service alongside our transformative approach to health and wellbeing.

“This will be done not only by selling unique products and services but also through offering free community workshops to improve awareness of how small steps can have a huge impact on happiness, wellbeing and quality of life,” he added.

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