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How to Re-Energise Retail in 2019 and Beyond

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RetailEXPO’s research quizzed 2,000 consumers to find out how their experience – across both physical stores and online ones – measured up.

With some retailers finding it hard to adapt to fast-changing modern consumer demands, this report gives clear signs on where changes are needed in 2019 and beyond.

Download the FREE report to receive insight on the following:

  • How customers rate their experience at physical stores more highly than that provided by almost all online retailers
  • How in-store engagement increases dwell time and spend
  • How Amazon is setting a benchmark for online retail that rivals aren’t matching
  • Which store sectors provide the best customer experience

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